12/19/2025 Release: Dashboard & Platform Updates
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New
Improved
Voice
Summary
New: all audio and video conferences are now viewable from a single location in the Dashboard (Logs → Conferencing)
Enhancement: the
/logs/voicesview now supports filtering by minute and second for more precise troubleshootingEnhancement: event views show clearer details when cXML (LaML) calls are updated via the API, visible in
/laml-callsor/logs/voicesCompliance: an updated SignalWire Cloud Agreement takes effect January 1, 2026 — one user per Space must accept it to retain dashboard access
Unified Conferencing View
All audio and video conferences are now accessible from a single location in the Dashboard. Users can navigate to Logs → Conferencing to view recent conference sessions in one consolidated list.
Enhanced Voice Log Filtering
The/logs/voicesview now supports filtering by both minute and second, allowing for more precise log inspection and troubleshooting.
Clearer cXML Event Updates
Event views now provide more transparent details when cXML (LaML) calls are updated via the API. These updates are visible either in the /laml-calls view or the /logs/voices view.
New Cloud Agreement
A new SignalWire cloud agreement will go into place effective January 1, 2026. A user from each Space will need to accept the new agreement starting on January 1, 2026 in order to continue accessing the dashboard.
Changes Coming to Toll-Free Number Registration
Starting January 1, 2026, three new fields will be required when submitting toll-free verifications:
Business Registration Number (BRN) - Your company's EIN or other government-issued identifier
Issuing Country of Business Registration - Where your business is legally registered
Entity Type - Your business classification (Public Profit, Private Profit, Non-Profit, Government, or Sole Proprietor)
Already verified numbers are not affected, and no action is needed.
New Text Message Requirements
Starting December 15, 2025, any newly purchased U.S. local phone number will require activation before you can send or receive text messages.. This change helps us combat spam and phishing while continuing to build trust with our carrier network.
If you plan to purchase new U.S. numbers after December 15th for texting, here's what to expect:
Sending texts to customers? Messaging will activate automatically once you register your campaign with The Campaign Registry (a quick process we can help you with).
Only receiving texts? Reach out to our Carrier Operations team, and we'll enable messaging capabilities for you—no campaign registration required.