—— LEGAL ——
Committed to transparency, security, and compliance
All our legal policies are outlined below.
Agreements & terms
SignalWire Cloud Agreement
The master terms governing your use of the SignalWire platform and services.
FreeSWITCH Advantage Agreement
Terms and licensing conditions for FreeSWITCH Advantage subscribers.
Service Level Agreement
Our uptime commitments and remedies for service interruptions.
Professional Services Terms and Conditions
Terms that apply when engaging SignalWire for implementation or consulting services.
Privacy & data protection
Privacy Policy
How we collect, use, and protect your personal data.
Data Processing Addendum
GDPR-aligned terms governing how SignalWire processes data on your behalf.
SignalWire Cloud Subprocessors
A list of third-party vendors authorized to process data within SignalWire's infrastructure.
Compliance & security
ISO 27001 Certification
Our certification demonstrating compliance with international information security standards.
SOC 2 Compliance
Our audit report confirming controls for security, availability, and confidentiality.
Security
An overview of the technical and organizational measures we use to secure your data.
SignalWire Vulnerability Disclosure Policy
How to responsibly report security vulnerabilities to our team.
Usage policies
Messaging Requirements and Code of Conduct
Required compliance standards for sending messages over the SignalWire network.
Accessibility Policy
Our commitment to making SignalWire products accessible to all users.